In order to receive information about your Personal Data, the purposes and the parties the Data is shared with, contact the Owner.

For more information about the owner, contact the following email address:

Owner contact email: info@lowtouch.ai

The owner does not provide a list of Personal Data types collected. Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools — by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in this document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published, or shared through this Application.

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties appointed as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located. Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own.

Retention time

Unless specified otherwise, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligations or based on the Users’ consent.

This Application uses Trackers. To learn more, Users may consult the Cookie Policy.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes.
• Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.
• Processing is necessary for compliance with a legal obligation to which the Owner is subject.
• Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

The Owner can help clarify the legal basis that applies to the processing, particularly whether the provision of Personal Data is a statutory or contractual requirement.

Further information about retention time

Unless specified otherwise, Personal Data is retained for as long as required to fulfill the purposes for which it was collected, or longer due to legal obligations or Users’ consent. Once the retention period expires, Personal Data shall be deleted. Therefore, rights such as access, erasure, or portability cannot be enforced after the retention period’s expiration.

Users may exercise certain rights regarding their Data, including:

• Withdraw consent at any time.
• Object to Data processing.
• Access their Data.
• Verify and seek rectification of inaccurate Data.
• Restrict Data processing under specific circumstances.
• Request erasure of their Data.
• Receive their Data and have it transmitted to another controller.
• Lodge a complaint with a data protection authority.

More details about these rights are provided in the relevant sections of this policy or can be requested from the Owner.

Any requests to exercise User rights can be directed to the Owner via the contact details provided in this policy. Such requests are free of charge and will be answered as early as possible, always within one month and with any legally required information. Once the retention period expires, Personal Data shall be deleted, rendering certain rights (like access or rectification) unenforceable.

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or related Services. The Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, the Application may provide contextual information about Services or Data collection upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction (System logs) or use other Personal Data (like IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time.

The Owner reserves the right to modify this privacy policy at any time by notifying Users on this page and possibly elsewhere in the Application and/or via contact information if available. It’s strongly recommended to check this page often, referring to the date of the last update. If changes affect processing performed on the basis of User consent, the Owner will collect new consent where required.

Personal Data (or Data): Any information that directly or indirectly identifies a natural person.

Usage Data: Information collected automatically, including IP addresses, browser details, and time spent on pages, used for analytics or to improve the Service.

User: The individual using this Application.

Data Subject: The natural person to whom the Personal Data refers.

Data Processor (or Processor): The person or entity processing Personal Data on behalf of the Owner.

Data Controller (or Owner): The entity determining the purposes and means of processing Personal Data.

This Application: The means by which Personal Data is collected and processed.

Service: The service provided by this Application.

European Union (or EU): References include all current member states of the EU and EEA.

This privacy policy relates solely to this Application, unless stated otherwise.