Legal
Privacy Policy
Last updated: March 17, 2026
1. Information We Collect
When you visit lowtouch.ai or request a demo, we may collect the following information:
- Contact details you provide (name, email, company, job title) via demo request forms
- Usage data collected automatically (pages visited, time on site, referral source) via Google Analytics
- Cookie preferences and consent choices stored locally in your browser
2. How We Use Your Information
We use collected information to:
- Respond to demo requests and schedule discovery calls via Calendly
- Understand how visitors use our website to improve content and navigation
- Send relevant product updates or resources you have opted into
We do not sell your personal information to third parties. We do not use your data for automated decision-making or profiling.
3. Third-Party Services
This website uses the following third-party services that may process your data:
- Google Analytics — collects anonymized usage statistics. You can opt out via your browser's cookie settings or the consent banner on first visit.
- Calendly — used to schedule demo calls. When you book a meeting, Calendly processes your name, email, and scheduling preferences under their own privacy policy.
4. Cookies
We use strictly necessary cookies for site functionality and optional analytics cookies (Google Analytics) subject to your consent. You can withdraw consent at any time by clearing your browser cookies or updating your preferences via the consent banner.
5. Data Retention
Analytics data is retained for 26 months as configured in Google Analytics. Contact information submitted via demo forms is retained for as long as the business relationship is active or as required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete personal data we hold about you. To exercise these rights, contact us at info@lowtouch.ai.
7. Security
lowtouch.ai is SOC 2 Type II and ISO/IEC 27001:2022 certified. We apply the same security standards to our public-facing website as we do to our enterprise platform, including HTTPS enforcement, strict transport security headers, and regular audits.
8. Contact
Cloud Control Solutions Inc.
1600 Providence Hwy, Walpole MA 02081, USA
info@lowtouch.ai