Agentic AI · Global Capability Centers · ISO 27001 · SOC 2 Type 2

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Built for Global Capability Centers. Private. Governed. Agentic.

1,800+ GCCs. 58% investing in agentic AI. Zero purpose-built platforms until now.

lowtouch.ai is the only agentic AI platform designed for GCC-specific constraints: data sovereignty, HQ governance, multi-geography complexity, and the compliance requirements that generic cloud AI cannot satisfy.

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1,800+GCCs operating globally

58%Investing in agentic AI in 2026

$100BGCC ecosystem by 2030

The GCC Mandate

HQ wants innovation arbitrage. Generic cloud AI delivers compliance risk.

From Cost to Innovation Arbitrage

HQ pressure has shifted from "run cheaper" to "run smarter." GCCs are now expected to lead AI adoption for the enterprise, not just follow directives. The mandate is real; the tooling has been missing.

Data Sovereignty is Non-Negotiable

Client data, employee records, and financial information cannot leave your jurisdiction. Generic SaaS AI platforms route your data through external infrastructure by design. GCCs in regulated industries cannot accept that trade-off.

Audit Requirements Don't Bend

SOC 2, ISO 27001, GDPR, and sector-specific mandates require audit trails that AI platforms built for speed cannot produce. Every agent action at lowtouch.ai is logged, timestamped, and attributable to a named approver.

Pre-Built for GCCs

Six Agents. Every GCC Workflow.

Purpose-built agentic workflows for the processes GCCs run every day, deployed in your datacenter, configured by your team, governed by your policies.

Help Desk Agent

L1/L2 resolution with minimal human interaction

Resolves employee and customer tickets across IT, HR, and facilities. Escalates only when context is genuinely ambiguous. MTTR drops from hours to minutes on every tier-1 category.

HR Agent

Onboarding, compliance, and query resolution

Handles onboarding workflows, policy Q&A, leave and compliance queries across geographies and employment types. Frees HR BPs to focus on strategic work, not repetitive process.

SRE Agent

Incident detection, RCA, and auto-remediation

Monitors infrastructure, detects anomalies, runs root cause analysis, and executes pre-approved remediations. Escalates to on-call engineers with full diagnostic context only when needed.

KYC Agent

Automated identity verification and compliance checks

Runs document verification, risk scoring, and sanctions screening with minimal human interaction. HITL gates ensure every high-risk case reaches a human reviewer with full context attached.

AP/AR Agent

Three-way matching and collections automation

Handles invoice matching, exception routing, collections follow-up, and cash flow reporting. Closes the gap between what the CFO needs to see and what the ERP actually shows.

Service Delivery Agent

SLA tracking, delivery ops, and escalation management

Monitors service delivery SLAs, flags at-risk accounts before breach, and routes escalations with full context. GCC delivery leads get ahead of issues instead of managing post-breach fallout.

Why lowtouch.ai

Built for GCC Constraints. Not Retrofitted for Them.

Every architectural decision was made with GCC-specific requirements in mind: data sovereignty, governance, compliance, and HQ accountability.

Private-by-Architecture

Your data never leaves your datacenter. lowtouch.ai runs entirely inside your private infrastructure; air-gapped deployment is available. No SaaS vendor has access to your production data, employee records, or client information.

No-Code Configuration

Your GCC team deploys and configures agentic workflows without writing code. New agents, new knowledge bases, new escalation rules: all managed through configuration, not engineering sprints.

HITL on Every High-Risk Action

Human-in-the-loop controls are implemented via commit reviews by developers and pull request approvals by leads, the same workflow your team already uses. Nothing irreversible runs without a named approver.

Outcome-Based Contracts

You pay for outcomes, not software seats. lowtouch.ai contracts are structured around measurable business results (MTTR reduction, ticket deflection rate, processing time), not license tiers.

Built for GCC Complexity

Multi-geography, multi-entity, multi-ERP environments are the baseline, not the edge case. lowtouch.ai handles the operational complexity that generic AI platforms assume away.

HQ Governance Ready

Full audit trail, role-based access controls, and compliance reporting built in. Every agent action is logged, timestamped, and attributable, ready for HQ compliance reviews and external audits.

Compliance

The Certifications Your HQ Requires

GCC compliance requirements are not optional. lowtouch.ai is certified for the standards your organization and your clients demand.

SOC 2 Type II

Independently audited security, availability, and confidentiality controls. The baseline compliance requirement for enterprise and GCC clients in regulated industries.

ISO/IEC 27001:2022

International information security management standard. Mandatory for GCCs operating in BFSI, healthcare, and government delivery sectors.

Air-Gapped Deployment

lowtouch.ai runs entirely inside your private infrastructure. Air-gapped support available for GCCs with zero-external-access requirements.